TRUST & CARE / PRODUCT INFORMATION
Understand your next purchase.
Check the product details before you choose, and see how your item’s certificate is issued.
BEFORE YOU BUY
Know the details before you choose.
Start with the product page. Check the listed material, measurements, selected option and any available background or handling notes.
YOUR ITEM’S CERTIFICATE
From your order to its certificate.
01
A QR for your order
When you place an order, a unique QR code is generated for that item.
02
Inspection & activation
After inspection and release approval, the QR is activated and a physical certificate is enclosed.
03
Scan without an app
Use your phone’s camera or KYURATE’s web scanner to open the item’s certificate.
04
Returns & refunds
When a return or refund is processed, the linked QR is deactivated.
GOOD TO KNOW
Product information FAQs.
Where can I find product details?
Open the relevant shopping page for the description, measurements, materials and current availability.
What if I need more information?
Send the product name or link with your question so we can identify the details you need.
YOUR NEXT CHAPTER
Details worth keeping.
Explore how a digital certificate brings product information together.